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Travel Troubleshooter: Passenger Gets Charged Twice For Airline Tickets To Budapest
Q: My wife and I booked tickets earlier this year to fly from Boston to Budapest, Hungary, on American Airlines and British Airways, an American Airlines' partner. We made the reservations through our travel agent. British Airways charged us for the tickets, but a few days later, we were charged again for the same tickets by American Airlines. ...Read more
Travel Troubleshooter: Virgin Atlantic Cancels Flight But Won't Refund Chase Points
After Virgin Atlantic cancels Peter Ross's flight from Washington, D.C., to London, he asks for his Chase points back. But why isn't he getting them?
Q: My wife and I planned a trip to London and Paris using points that we had transferred from Chase Ultimate Rewards to Virgin Atlantic specifically for our flights. The itinerary included ...Read more
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